569 North Colony Rd Wallingford, CT 06492 203-284-8989 imports12@hotmail.com

FAQ

Do banks finance?
Yes, we know the banks that will finance our vehicles and that accept our branded titles. After 30 years of assisting and providing financing to customers, we have got it down to a few factors. Financing is based on your credit, your current financial situation, and your location. Once these are factored in , we will recommend what bank would be best for you to apply for financing.

Can I register the car and put Insurance on the car?
Yes. After the vehicle has passed the state insurance inspection, which we do before advertising, it is insurable and registerable just like any other car.

Are your prices negotiable?
Our prices are not negotiable, we have a strict no-haggle price policy. We advertise our vehicles exceptionally low to sell all over the country and the world at well below market value.

Why do you only buy cars from Insurance companies in the salvage industry?
We get a higher quality product because these cars were taken from their owners unexpectantly which is much better than a car that someone is selling because they want to get rid of it. We stay away from rentals, repos, and dealer actions because there tends to be more risk in that environment.

Can you provide a Carfax?
We do not provide Carfax reports. Carfax reports are mostly based on information bought from the Motor Vehicle Departments without real investigations. We are more concerned about getting the in-depth history and facts behind each vehicle we buy. We believe in paint meters. We visually inspect the vehicle for care, maintenance, and quality.

What warranty do I get from Imports Unlimited?
If the vehicle is a non-damaged flood recovery, then the warranty for flood related issues is covered for the life of the car. All vehicles 2014 and newer come with a 60-day or 3,000 miles bumper to bumper warranty. We also offer extended warranties, please call for details.

Are extended warranties available?
Yes, we do have extended warranties through our highly reputable partner, Gold Standard Automotive, that are available. Please call for details to determine price and which warranty best fits your needs.

Can I have the vehicle transported?
Yes, we have set up transportation for our customers all over the country very inexpensively using our Central Dispatch system.

Can I have an independent inspection?
Of course, we are very thorough in our inspection before advertising, but third-party inspections are more than welcome. A second set of eyes will ensure that we have been thorough with the vehicle ourselves and reassure our customers that they are getting a quality product.

Do I have to worry about rust?
No, we mainly buy vehicles from the south. Unlike New England, they do not need to salt or sand the roads so there is truly little if any rust.

What happens when I go to sell it?
It is sellable now like any other car. However, you will need to sell it at a price lower than the market value. The amount of money you save today subtracted from the street value of the vehicle 5 years from now is substantial. The longer you keep the vehicle, the easier it is to sell.

Are there additional fees?
There is a dealer conveyance fee. For in-state customers, it is $389, and for out-of-state customers, it is $364. Taxes and registration fees are due at the time of sale for in-state registration. If it is for out of state, you will be responsible for paying the fees to the desired state of registration.

Online Sales Update

We will continue to serve your automobile purchase needs digitally by offering 100% Online Purchase with delivery! You can reach the Sales Department via our website, or by calling us at (203) 284-8989. Vehicles are being shown by appointment only and will be a no-contact process. 

You can shop from the comfort of your homes and do the transaction remotely! We are offering complimentary deliveries depending on your location and like always we can still ship your vehicle anywhere in the US, and even outside the USA (Please call us for rates and applicable fees) 

We conduct regular and frequent disinfecting of high contact areas in our dealerships during the workday and supply hand sanitizer and/or disinfectant for regular use by our employees. We are taking care to sanitize all vehicle steering wheels, shifters, door handles, and vehicle key fobs. 

If you’ll be dropping your vehicle for service we’ve made arrangements to reduce contact points with others, Vehicles are cleaned and disinfected after test drives and when they are returned from our service department.  Just call, or email our team, to set up an appointment and we will take care of the rest.  

Imports Unlimited will continue to vigilantly monitor this situation around the clock to do all we can to protect you and our employees. We are working hard to keep you safe and healthy while at Imports Unlimited, providing the most convenient service possible!

We are all members of the same community, and I am confident we will get through this pandemic together. In the meantime, our heartfelt appreciation extends to the healthcare workers, local and national authorities, and all those on the frontline in the US and the world working to contain COVID-19. 

Please know that Imports Unlimited sincerely appreciates your business and your loyalty.

COVID-19 Update

During this time of the Coronavirus (COVID-19) pandemic, Imports Unlimited has implemented more meticulous cleaning procedures to help protect the health, and well-being of our staff and our customers. We are disinfecting the work areas, offices and office equipment, vehicles, waiting areas, and facilities at both our showroom and our service center. 

To continue to serve our customers, we are offering online transactions. Please call us at 203-284-8989 for more information and details.

Our service department will be open for repair only from 9:00 am - 4:00 pm by appointment only. As it is essential for us to be able to continue to provide to our customers. Please call us to schedule service appointments or for more information.

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